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CDB01
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1.   Roger works at the only departmental store in a small town. He has been working there for over 5 years and has received raises and bonuses. As there are three employees working in the store, including the manager, there is no opportunity for a promotion. Roger likes his job and is a good employee, efficient, and willing to help customers. However, of late, he has been tardy on many occasions and displays little or no motivation at work. After he is confronted by his floor manager, Roger expresses his dissatisfaction, stating that his work has become routine and uninteresting. Analyze how the floor manager can help Roger using the need theories of motivation.

 

2.    Steve, an HR manager, is in a difficult situation. He has made repeated attempts to get employees to maintain work timings, but he has failed. He sent circulars to department heads, but only some department heads have implemented the policies. Steve even notices that a few department heads flout the rules. When Steve requests the department heads to implement corrective measures, few take him seriously. Analyze how Steve and his team can enforce discipline at the workplace by addressing each of his issues.

 

 


   
   
   
   
 
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thompson_kann
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  • Posted on Aug 18, 2009 at 6:47:04PM
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Preview: ... is: reward or punish. He can reward those who follow the rules, make it some kind of friendly contest, people get little prizes for doing so. If this works, then the others may fall in line. If this is not effective, then he should begin to enact disciplinary measures – showing how these ac ...

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