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$10.00 Leading for my business class need help in this
- From Business: Management
- Closed, but you can still post tutorials
- Due on Nov. 24, 2008
- Asked on Nov 21, 2008 at 10:00:20PM
Q:1. A personality test reveals that Sandra is very creative, calm,
enthusiastic, and secure. Which two personality traits are
significant in these results?
A. Extroversion and openness to experience
B. Emotional stability and openness to experience
C. Agreeableness and emotional stability
D. Conscientiousness and emotional stability
2. During the volatile interest rate period in the late 1970s, Lillian
Dumas arrived at Sierra Federal Savings and Loan Association
as chief operating officer. She managed the daily operations,
setting high goals and rewarding employees who achieved
them. She ran a tight operation and made sure that company
rules, procedures, and policies were closely followed. Lillians
leadership approach is best characterized as
A. inspirational. C. revitalizing.
B. transformational. D. transactional.
3. An agent for the Internal Revenue Service is told by her boss to be tougher with the
people she audits. The same day, she receives a memo saying that IRS agents must be
friendlier to gain the publics cooperation and improve the agencys image. She would
probably feel stress, due to
A. role conflict. C. physical demands.
B. task demands. D. role ambiguity.
4. Which of the following is a motivational compensation program?
A. Empowerment C. Skill variety
B. Task identity D. Flextime
5. John tries repeatedly to make his mark by suggesting creative ways to improve
production in his department. When his suggestions are ignored, he instead focuses
on being well-liked at work. His response illustrates
A. self-actualization. C. hygiene factors.
B. the frustration-regression principle. D. a process theory of motivation.
6. Study the table below. Which of the situations shown is best suited to a relationshiporiented
leader?
A. 1 C. 3
B. 2 D. 4
Situation Leader-Member Relations Task Structure Leader Position Power
1 Good Structured Strong
2 Good Unstructured Weak
3 Poor Unstructured Strong
4 Poor Unstructured Weak
7. During his lunch hour, Karl sees a group of people who are obviously from a foreign
country. He immediately labels them as cold, domineering, and practical individuals. Karl is
guilty of
A. stereotyping. C. incorrect feedback.
B. perceptual selectivity. D. an error in encoding.
8. The fault is not in our stars but in ourselves is a saying that illustrates
A. authoritarianism. C. Machiavellianism.
B. locus of control. D. problem-solving style.
9. A supervisor orders some factory workers to move some boxes out of the path of a forklift.
The workers obey, but deliberately move the boxes to a spot where theyll soon block the
way again. These workers probably resent too much use of _______ power.
A. expert C. reward
B. referent D. coercive
10. A manager must make quick, technically demanding decisions about organizing production
processes. Which learning style would best suit this managers job?
A. Converger C. Diverger
B. Assimilator D. Accommodator
Questions 11 and 12 are based on the following scenario.
At the first team football meeting of the year, Coach Matthews says:
I say this once every season. There will be no talking in the huddle except by the team
quarterback. The only exception is if I send in a play for the quarterback. Any violation
gets a fine, and if repeated, a suspension or termination.
Coach Matthews is known to back up what he says. You do things his way or you dont
play on his team. But the players trust, respect, and like the veteran coach, who took
them to six league championships in the last eight seasons. He gives wise advice, and
the players identify with him and wish to be like him. However, he also expects each player
to know his specific assignment and give one hundred percent on each play. Matthews
is a fair coach. Each player has an equal chance to make the starting team based on
performance, not on the coachs personal bias.
11. Coach Matthewss use of a fine, suspension, and termination illustrates what source of
power?
A. Legitimate C. Coercive
B. Reward D. Expert
12. How would Blake and Mouton most likely rate the coachs style on their leadership grid?
A. 1,1 C. 1,9
B. 9,1 D. 9,9
Questions 13 and 14 are based on the following scenario.
Ellens department was late making several deliveries and lost an important account. Ellen
thinks her boss is responsible because he trusted too much in his suppliers promises, as
she has seen him do before. Most of her colleagues like the easygoing boss and instead
blame unusually bad weather for the late deliveries and lost account.
13. Ellens attribution of the lost account to her boss is based on which factor?
A. Distinctiveness C. Consensus
B. Consistency D. Self-serving bias
14. If Ellen changes her opinion after listening to her colleagues, what factor would explain her
new attribution?
A. Distinctiveness C. Consensus
B. Consistency D. Self-serving bias
15. Which type of job design would best fulfill the esteem and self-actualization needs in
Maslows hierarchy?
A. Job enrichment C. Job rotation
B. Job enlargement D. Job simplification
16. Manager A says that research supports a number of leadership traits as generally
valuable. Manager B says studies of leadership traits need to be related to situations.
Who is correct?
A. Manager A only C. Neither manager
B. Manager B only D. Both managers
Questions 1720 are based on the following scenario.
Jeff Huble is a college student whose part-time job is recruiting young teenagers to
canvass their neighborhoods for new subscriptions to the daily newspaper. New
subscriptions entitle the young canvassers to various prizes such as a baseball bat,
softball, basketball, t-shirt, and money. Jeff doesnt particularly like the work he does, but
he needs the money for college, where hes majoring in communications. Jeff received an
award for writing several insightful stories for the college newspaper.
17. The type of reinforcement schedule used with the teenagers for getting new subscriptions
is called _______ reinforcement.
A. continuous C. fixed-ratio
B. partial D. variable-interval
18. According to expectancy theory, the prizes the teenagers receive for obtaining new
subscriptions focus on
A. EP expectancy. C. behavior modification.
B. PO expectancy. D. reward valence.
19. According to Herzbergs two-factor theory, Jeffs pay is considered a/an
A. intrinsic reward. C. hygiene factor.
B. motivator factor. D. learned need.
20. According to Herzbergs two-factor theory, which factor in the case would be
considered a motivator?
A. Jeffs recognition award C. Prizes earned by the teenagers
B. Jeffs pay D. Both B and C
