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$23.50 20 mult. choice ques. Learning organizations and the Managerial Environment
- From Business: Legal-Environment-in-Business , Business: Management
- Closed, but you can still post tutorials
- Due on Jul. 09, 2008
- Asked on Jul. 02, 2008 at 10:58:30AM
Q:1. Anattempt to equalize the way in which nations treat each other regarding imports and exports is called the a.most favored nation clause. b.power distance statement c.European Union d.North Atlantic Free Trade Agreement
2. Jennifer wants to start a business but to protect herself from liability she should select a _____________as her form of business. a.franchse b.partnership c.sole proprietorship d.corporation
3. The Wite Company has set a goal to increase sales by 15 percent over the next year and to open 10 new stores in the northwextern United States. Now, management is in the process of assigning people the responsibility of conducting marketing research in the Northwest. It's assisging others the job of analyzing last year's sales information. What function is marketing performing? A.planning b.organinzing c.leading d.controlling
QUESTIONS 4 AND 5 are based on the following scenario:
Tom Hinch has been in the jewelry business for 40 years and is now thinking seriously about selling the business and retiring. Many things have changed. New competitive jewelry chains have sprung up. Much of w3hat they sell comes form international suppliers, which he feels provide lower quality than his domestic producers. Their prices are lower and many potential customers buy on price, not recognizing the quality difference. The business has its cycles too. In good economic times people have more discretionary income and are able to afford his jewelry. But business declines in economic recessions. It seems increasingly difficult to keep and train employees at the store. The last clerk stayed six months and then took a job with a competitor. Yes., it's time to sell and retire.
4. The new competive jewelry chains are in the ___________ environment. a. external b.internal c.task d.general
5. Tom's current customers are in the ______________ environment. a. gerneral b.internal c.task d.economic
6. What will happen if the value of the united States dollar increases in a Country?
a.Americans will export more goods to that Country
b. American profits in that Country will be high
c.it will take more of that Country's money to buy a dollar's worth of United States goods.
d.that Country will stop exporting its goods to the United States.
7. The rule book for a particular company is so old that its lanquage is vaque and confusing. The manager of the company has decided to have the book rewritten in a lanquage that's clear and fair. This manager is using the ____________approach.
a.distributive
b.justice
c.compensatory
d.utilitarian
8. Which of the following types of businesses must pay a percent of sales to a larger company that owns the product or service sold?
a.Proprietorship
b.Franchise
c.Partnership
d.Corporation
QUESTIONS 9and 10 are based on the following scenario:
9. What management view does the supervisor in Accounts Receivable reflect?
a.Scientific management
b.Theory Y
c.Theory x
d.Contingency approach
10. The partner in tax reflects which view?
a.Scienticic management
b.Theory Y
c.Theory X
d.Contingency approach\
11. Carol and Peter Simmons have some property that they want to develop into a golf course. The area in which they plan to develop indicates that the golf course should produce high earnings. Two area businesses are investing in this venture and are offering to provide advice to the couple. In this situation, the two businesses are acting as a/an
a.partnership
b.franchise
c.entrepreneur
d.venture capital firm
12. Which of the following situations would you expect to see in a business managed by a person with the classical perspective?
a. All employees who exceed the expected ouput receive a bonus
b. All employees in one department meet to discuss poor morale.
c. A manager designs a project so employees ar4e free to try different approaches
d. A study is performed to determine how many tables should be purchased for a new restaurant.
QUESTIONS 13 AND 14 are based on the following scenario:
Wide-Mark, Inc. is a large, highly diversified company with four divisions:
The Consumer Goods division produces a variety of consumer products. For decades, the products made by this division have been produced throughout the world to obtain the lowest-cost labor and supplies.
Virtually all of the manufacturing of the Office Equipment division is in the United States, and all roducts are standardrized. The products are then distributed by the division's representatives in other countries.
Most of the revenue of the Publishing division comes from elementary textbooks. Because of differences in lanquage and culture, the Publishing division has traditionally sold the rights to certain textbooks to publishers in other countries.
The Industrial Products division manufactures large equipment for industrial applications. This division's non-United States products are typically produced through a cooperative effort with manufacturers in other countries.
13. The Publishing divisions approach to non-United States operations is termed
a. outsourcing
b. globalization
c. joint venture
d. licensing
14. The Industrial Products divisions approach to non-United States operations is called
a. outsourcing
b. globalization
c. joint venture
d. licensing
QUESTIONS 15 - 17 are based on the following scenario:
Gotcha Toys, Inc. is a medium-sized manufacturer of toys and novelty products for children. The company does its best to be a good corporite citizen, and for years has engaged in activities such as donating toys to local orphanages and distribution centers for the needy.
Yesterday, a plant foreperson reported the discovery of an illegal discharge from the plant to a nearby stream. The plant was operating double shifts to complete a production run for the Christmas season. Nonetheless, the plant manager ordered that plant operations in the affected area shut down immediately. The manager also ordered the plant engineers to work around the clock to identity the shource and cause of the discharge. The manager contacted the local office of the Environmental Protecteion Agency to report the discharge and enlist their help in keeping any problems from it to a minimum. However, the manager and other company officaials seemed less interested when an engineer suggested a manufacturing process, costly at first, that would be more sustainable.
When asked by a subordinate if the company wouldn't be better off keeping quiet about the discharge, the manager stated, "Our company policy is to act in the best interest of our customers, employees, stockholders, and the communities in which we operate. Breaking the law is in no one's long-term interests, and doing the right thing is in the best interests of most of our stakeholders."
15. Which dimension of corporate social responsibility does the toy company's contributions to orphanages and distribution centers for the needy fulfill?
a. Economic
b. Legal
c. Ethical
d. Discretionary
16. The plant manager's actions in dealing with the discharge would be categorized as which type of approach?
a. Activist
b. Stakeholder
c. Market
d. Legal
17. The plant manager's reason for his or her decision 5represents most closely the ____________approach toward ethical decisions.
a. utilitarian
b.individualism
c. moral rights
d. distributive justice
QUESTION 18 is based on the following scenario:
At Martin Products, Inc. new employees are typically young, recent college graduates. Each employee enters a specific area in the company, such as finance or marketing, and spends his or her career in that area in order to develop a high level of expertise in that area.
Part of this emphasis on technical expertise involves learning about customer needs and finding ways to change to meet those needs. The corporate culture at Martin Products is supportive of employees who look for new ways to meet those needs. In fact, a common expression at Martins is, "Customers come first." One popular story at Martin is about a sales representative who was able to make all of his sales calls in the middle of an ice storm. The sales manager enjoyed the story so much that he bought a case of ice scrapers. When a sales representative does something noteworthy, the manager presents him or her with a "Martin Ice Scraper Award."
18. The culture of Martin Products Inc. would best be described as
a. adaptive
b. bureaucratic
C. consistency
d. achievement
19. Based on your reading about the sales representative who made his calls in an ice storm, how would you decribe him?
a. Symbol
b. Ceremony leader
c. Hero
D. Storyteller
20. Equipment at Parker Publisyhing Company is very outdated. Carl Adams, the company's manager, has researched and chosen a new computerized printing system that should increase both production and quality. What management role is Carl assuming?
a. Entrepreneur
b. Leader
c. Disseminator
D. Negotiator
That's it...Thanks alot!
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