Question
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$20.00 Employee right and Discipline; Labor relations; High-Performance Work Systems
- From Business: Management
- Closed, but you can still post tutorials
- Due on Aug. 31, 2008
- Asked on Aug 28, 2008 at 4:46:10PM
Q:1. A supervisor wrote the following note to be placed in an employee's file.
On May 12 2007,at 3:01 PM, Joe Brown punched the time card of Mary Jones. The incident occurred at the Bridgeville plant and was witnessed by Lisa Clark and Roger Bell. Joe admitted he clocked out for Mary and said she had to leave early for a doctor's appointment and did'nt want to lose two hours' pay. This is the first infraction for Joe, and this written warning is sufficient action at this time. A second written notice within three months of ths date would necessitate Joe losing on- half of a day's pay.
What important piece of information did Joe's supervisor omit from this note?
a. Joe's explantation to his supervisor.
b. Any prior discussion with Joe
c. Follow-up date
dl How Joe's actions affected his performance
2. During an organizing campaign, your employer made the following statements. which one of these statements is absolutely prohibited under federal labor laws?
a. This union went on strike six times last year and each time the strike lasted over two months. Can you afford to take that chance?
b. You already get more vacation than the union shops in this area.
c. The union leader was cha5rged with stealing the pension money.
d. I was going to promote you next month. You can forget about it if you vote for the union.
3.. The Service Employees Union is negotiating a new contract with Ciao Bella Restaurants. The union wants language in the contract that prevents servers from having to vacuun the restaurant at closing , a task they're currently required to perform. The union is challenging Ciao Bella's
a. guarenteed rights.
c. contracted provisions
c. management prerogatives
d. provisional security
4. The purpose of a process audit is to determine whether
a. The HPWS should be modified to meet new business needs.
b. all the internal elements of the work system complement each other
c. the implememntation of the HPWS was successful
d. the work system supports the organizations's goals and strategies
5. One way in which unions have attempted to increase their memberships is by
a. lobbying for changes in labor laws.
b. merging national unions to gain strategic power
c. organizing more low-wage service workers.
d. hiring individuals highly committed to the labor movement
6. What term describes the processes for handling employee complaints in a nonunion shop?
a. alternate dispute resolution
b. expedited arbitraion
c. Grievance mediation
d. Disciplinary action
7. The NLRB defines the subjects that are open for negotiation in the collective bargaining process. Into which category would discussions about implementing a differential peice rate plan fit?
a. permissive
b. mandatory
c. optional
d. illegal
8. Joe belongs to the bargaining unit but not to the union in an agency shop. As a result he
a. won't be represented by the union
b. will have to pay union dues
c. negotiates through a governmental agency
d. will be fired
9. Employees of Esteem-Ware have accused their employer of unfair labor practices. Their union urges all its members across the country not to shop at L-Mart stores, because L-Mart sells Esteem-Ware. the union is urging a
a. strike
b. picket
c. boycott
d. lock-out
10. Which one of the following pieces of legislation was enacted to restrain the power of unions?
a. Wagner Act
b. Norris-LaGuardia Act
c. Taft-Hartley Act
D. Landrum-Griffin Act
11. In relation to an HPWS, what does the phrase 'building a business case for change' mean?
a. getting employees involved early in the change process
b. getting a top management champion for the change
c. using employee surveys to determine the area where change is most needed
d. using available information to prove that change is needed
12. Which one of the following statements most clearly defines the underlying theory of recruitment in an HPWS?
a. its most important to hire applicants who want to work on teams
b. when more money is spent to recruit the best people, more money is saved later.
c. hire people who are willing to train continously and you'll have the most skilled workers.
d. teams are more productive when the employees choose to work together instead of being assigned
13. The employees and management of Particular Electric Company are trying to hammer out a new contract. Neither side wants to give an inch. the employees know that a prolonged strike at this particular time will hurt the companuy's bottom line, cause it to lose the favor of several important politicians, and affect many families in the community where the business is located. Strike possibilities increase the ______of the employees.
a. bargaining power
b. mediation
c. public opinion
d. arbitration
14. When is the ideal time for management to prepare a bargaining book for use in contract negotiations?
a. six months before the current contract ends
b. as soon as a strike is threatened
c. right after the current contract is finalized
d. upon receiving notice of the union's intent to negotiate
15. A motive for forming unions closely related to the higher average educational level of today's employees is the desire for
a. higher wages
b. better benefits
c. social affiliation
d. employee empowerment
16. The employee complaint process m,ost similar to a grievance procedure under a union contract is the
a. open door policy
b. hearing officer complaint system
c. peer-review system
d. step-review system
17. Maria Lopez is a supervisor in a company that just recently ratified a new union. You can expect her to receive training in
a. reverse harassment
b. mediation
c. just cause discharge guidelines
d. due process
18. One bargaining unit of Acme Cyber -widgets consist of
a. thos e appointed by management
b. business office employees and sales staff
c. the board of directors
d. assembly line workers
19. Which of the following statements is true about a mediator?
a. the mediator is a full time employee
b. the mediator gets both sides to work together
c. the mediator's decision on an employee complaint is final
d. the mediator does the same thing as an arbitrator
20..Maria Elena Foods has its home office in Chicago and a processing plant in Chile. the local man who manages the plant is known as a/an
a. expatriate
b. host county national
c. registered alien
d. third country citizen
